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Participant
January 19, 2023
Question

Reinstalling Elements 15

  • January 19, 2023
  • 2 replies
  • 2010 views

My old laptop had Windows 10 and Elements 15 installed. I upgraded to Windows 11 and now Elements 15 won't open. Any suggestions?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
January 30, 2023

Based on feedback from other users, Elements 15 can't run on Windows 11.  Unless you have access to an old computer & OS that can support it, 8 year old software will need to be replaced with Elements 2023.  Please see system requirements.

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
January 19, 2023

Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

 

Or buy the new version http://www.adobe.com/products/elements-family.html

Participant
January 19, 2023

Thank you so much. I will try your suggestion. 

kglad
Community Expert
Community Expert
January 30, 2023

@Videoranger 

 

did compatibility mode work?