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March 11, 2017
Answered

Reinstalling Lightroom and PS after computer gets all new RAM

  • March 11, 2017
  • 1 reply
  • 164 views

Hi!  I had a disc go bad and had to reboot my computer...keeping all my files etc but losing all apps and programs. I have a perpetual account alowing me to downloan LR and PS but having trouble even finding how to do this ...keeps referring me to the creative cloud of which I am not interested in doing so...just need my LR and PS so I can catch up ( down a week) Help?

    This topic has been closed for replies.
    Correct answer John T Smith

    Download & Install instructions https://forums.adobe.com/thread/2003339

    -kglad links in reply #1 here https://forums.adobe.com/thread/2260248 will help

    -you will need to enter your original serial number during install for non-Cloud programs

    When you have a non-functioning computer and can't deactivate a serial number

    Be sure to ONLY ask for activation support to adjust your activation count

    Adobe ID and registration support (non-CC) http://helpx.adobe.com/x-productkb/global/service-c1.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 11, 2017

    Download & Install instructions https://forums.adobe.com/thread/2003339

    -kglad links in reply #1 here https://forums.adobe.com/thread/2260248 will help

    -you will need to enter your original serial number during install for non-Cloud programs

    When you have a non-functioning computer and can't deactivate a serial number

    Be sure to ONLY ask for activation support to adjust your activation count

    Adobe ID and registration support (non-CC) http://helpx.adobe.com/x-productkb/global/service-c1.html