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December 2, 2021
Answered

Reload Adobe Standard and Lightshop on new computer

  • December 2, 2021
  • 2 replies
  • 161 views

I previously purchased Adobe Standard when I bought my Dell computer and added Lightshop (I think) later.  The hard drive on that computer crashed.  Now I want to load the Adobe software I already purchased onto my new computer. 

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Correct answer John T Smith

The program is Lightroom

 

Log-in to your Adobe account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need

2 replies

Nancy OShea
Community Expert
Community Expert
December 2, 2021
  • Which operating system?
  • Which version of Acrobat?
  • Which version of Lightroom?

 

Windows 11 Compatibility Chart:

https://helpx.adobe.com/download-install/kb/windows-11.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
December 2, 2021

The program is Lightroom

 

Log-in to your Adobe account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need