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Participant
November 25, 2014
Question

Reloading Lightroom

  • November 25, 2014
  • 1 reply
  • 264 views

I had to reload Lightroom on a new computer but now I suddenly get a message that the Develop module is deactivated and I need to renew my membership. I cannot find any way of contacting Adobe to find out what the problem is. Any help appreciated?

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    1 reply

    kglad
    Community Expert
    Community Expert
    November 25, 2014
    Participant
    November 25, 2014

    I have the same problem, cannot find how to uninstall creative cloud and when i open lightroom it does not give me the option to input my serial #....

    kglad
    Community Expert
    Community Expert
    November 25, 2014

    @johnsue09,

    uninstall lr and reinstall lr 5.7 using the link below.

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.