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nareshc97186961
nareshc97186961
Participant
November 28, 2017
Answered

Remove Unassigned License

  • November 28, 2017
  • 3 replies
  • 1583 views

I purchased 1 license and when I login to adobe account it is showing 2 licenses, I want to remove 1 license. Please let me how can I do this.

Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[moved from Creative Suites to Adobe Creative Cloud]

3 replies

M
marcov86177489
Participant
December 18, 2019

It's Absolutely ridiculous and nearly impossible. I know why they don't have an option to let the admin manage their own account, I would just expect that kind of trickery from an "e-com guru" not Adobe. 

 

PS. Pro tip, cancel your credit card, let them call you when the payment fails. I now have a credit card now dedicated to Adobe because they're impossible to connect with. Whenever I want to to remove, I just cancel my card and wait

    Bani Verma
    Bani Verma
    Legend
    November 28, 2017

    Hi Nareshc97186961,

    In order for us to help you quick and better please let us know which Adobe software tittle you have purchased?

    Awaiting your reply.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    November 28, 2017

    using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

    [moved from Creative Suites to Adobe Creative Cloud]

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