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päivih55465379
Participant
November 20, 2025
Answered

Removing creative suite cs6 licence without program / computer

  • November 20, 2025
  • 2 replies
  • 71 views

I have a problem which adobe "help" was unable to help me with. I need to get Creative Suite CS6 licence deactivated, but I don't have access to the computer where it was installed. How can I do this? Is it possible?

 

Creative Suite CS6 can be installed in maximum of two devices and I had the product installed to my laptop and also to my desk computer.

 

But I just bought a new computer and I installed this creative suite CS6 successfully to it - but only then I realised that I forgot to deactivate the program from my old computer. I can no longer do that, since some part from the old computer were used to my new one.

 

Now I can't use the creative suite cs6 before I deactivate it from my old computer - which doesn't exist anymore. Is there anyway to do this?

 

This is really important tool for me so I would be very very thankful for all help with this.

 

Correct answer kglad

no, it's no longer possible to recover activations when computers with current activations aren't able to be used.

 

there's no work-around.

2 replies

Nancy OShea
Community Expert
Community Expert
January 29, 2026
Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 20, 2025

no, it's no longer possible to recover activations when computers with current activations aren't able to be used.

 

there's no work-around.

päivih55465379
Participant
November 20, 2025

ok, thank you.

 

kglad
Community Expert
Community Expert
November 20, 2025

sure, but sorry about the bad news.