Skip to main content
päivih55465379
Participant
Nov 20, 2025 1:20 PM UTC
Answered

Removing creative suite cs6 licence without program / computer

I have a problem which adobe "help" was unable to help me with. I need to get Creative Suite CS6 licence deactivated, but I don't have access to the computer where it was installed. How can I do this? Is it possible?

 

Creative Suite CS6 can be installed in maximum of two devices and I had the product installed to my laptop and also to my desk computer.

 

But I just bought a new computer and I installed this creative suite CS6 successfully to it - but only then I realised that I forgot to deactivate the program from my old computer. I can no longer do that, since some part from the old computer were used to my new one.

 

Now I can't use the creative suite cs6 before I deactivate it from my old computer - which doesn't exist anymore. Is there anyway to do this?

 

This is really important tool for me so I would be very very thankful for all help with this.

 

kglad
kgladCorrect answer
Community Expert
Nov 20, 2025 1:29 PM UTC

no, it's no longer possible to recover activations when computers with current activations aren't able to be used.

 

there's no work-around.

9 replies

Nancy OShea
Community Expert
Community Expert
Jan 29, 2026 8:57 PM UTC
Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Nov 20, 2025 1:29 PM UTC

no, it's no longer possible to recover activations when computers with current activations aren't able to be used.

 

there's no work-around.

Translate
päivih55465379
Participant
Nov 20, 2025 1:32 PM UTC

ok, thank you.

 

Translate
kglad
Community Expert
Community Expert
Nov 20, 2025 1:42 PM UTC

sure, but sorry about the bad news.

Translate