Renewed without permission

Last year I got roped into a full year or else I pay for it anyway. Waited for the year to end and bam these crooks renew without my permission. Now when I try to cancel they want $270 or something for cancelling when I never agreed to renew. I'm filing a class action on this company. Hold time on thier phone line is like an hour if you can even get thier number. This is not how you do business Adobe. You will speak to me. You will cancel this subscription without penalty and refund my payment you just took from me.