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June 26, 2017
Answered

Renewing/extending existing annual CC Photography subscription with B&H promo offer

  • June 26, 2017
  • 1 reply
  • 185 views

I received a prepaid yearlong subscription to CC Photography from B&H with a recent purchase. I already have an annual prepaid subscription to CC Photography that is set to expire next month. After about an hour and a half of chatting with two Customer Care representatives, it seems that I cannot use the B&H promo to cover the next year of my subscription--or at least not without running the risk of losing my entire lightroom catalog. Has anyone else encountered this situation? I'd really just like to use the B&H promo to extend my existing subscription for another year.

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Correct answer kglad

if adobe support's unable to help your last resort is b&h.  it's much less likely you'd be helped here.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 26, 2017

if adobe support's unable to help your last resort is b&h.  it's much less likely you'd be helped here.