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Participant
January 19, 2020
Question

Replacing CS6 disks

  • January 19, 2020
  • 1 reply
  • 206 views

I lost my CS6 installation disks during an office move, it's possible they were stolen, and then later had a laptop failure meaning I also lost my working installation. Is it possible to get replacement disks or a download key to install on my new laptop without having to repurchase the Suite? I am a registered licensee.

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1 reply

Nancy OShea
Community Expert
Community Expert
January 19, 2020

CS is no longer sold or supported.  You couldn't buy a replacement even if you wanted to.

 

If you purchased directly from Adobe, log-in to your adobe account below.  If a download was purchased, a link should be available in your account portal.

https://account.adobe.com/products

 

If this was a student/teacher or volume license edition,  refer to this link.

https://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

 

==================

Beware of Adobe impostors offering to sell you CS6.  It's a scam. 

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

 

Nancy O'Shea— Product User & Community Expert