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M
MIGUEL24625856cg4f
Participant
May 27, 2022
Question

Request access to Adobe

  • May 27, 2022
  • 1 reply
  • 756 views

Estou criando uma conta
da Adobe Creative Cloud e porque quero usar o Pacote Estudantil, me parece que o Administrador me der permissão de alguma forma que eu não saiba, para poder desfrutar dos programas.

 

 

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1 reply

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
May 27, 2022

Hi Miguel,

We appreciate you writing in. Did you get in touch with the administrator for the student and teacher's subscription? 

Let us know.

M
MIGUEL24625856cg4fAuthor
Participant
May 27, 2022

I don't know who the administrator is, in case it's the university, they tell me that just use the email given by them and it works, but despite the email being confirmed by Adobe, I can't download the programs, because it says that the administrator did not give me authorization!?

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
May 27, 2022

Miguel, can you post a screenshot of the error message asking you to contact an administrator?  Does the error occur during the installation process?

 

Which Creative Cloud membership are you trying to utilize?  The one provided by your University or the individual plan you recently subscribed to?

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