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Participant
May 1, 2013
Question

Request Code

  • May 1, 2013
  • 4 replies
  • 49991 views

Trying to Activate 7.0 without a connection to the Internet, Got to the point of getting a Response code but need a Request Code!  How or where do I get a REQUEST CODE??

    4 replies

    MukeshSuthar
    Participating Frequently
    February 3, 2018

    1. Launch the product after installation and go to the Serial Number Validation screen.
    2.      Click "Having trouble connecting to the Internet"
    3.      Click “Offline Activation”.                                            
    4.      Click “Generate a Response Code”.                         
    5.      Write down the Request Code.
    6.      Go to an online computer, and navigate to
    www.adobe.com/go/getactivated
    7.      Click Offline Activation.
    8.      Sign in with your Adobe ID. In case you don’t not have one, you create the same from this screen.
    9.      Enter the request code you see on the product and click Generate.
    10.  Write down their Response code.
    11.  Go to the offline computer.
    12.  Enter the Response Code obtained from the website.
    13.  Click Activate.

    ==============================================================

    Follow the above steps and you can activate the adobe standalone software on an Offline machine.

    You have to follow the Steps 1-4 on the machine on which you want to activate your software and is not connected to internet.

    Then you need to go to a internet connected machine to generate the response code [steps: 6-9]

    Then follow the steps 11-13 on your machine on which you want to do offline activation.

    Participant
    February 3, 2018

    Thanks, MukeshSuthar!
    Step # 4 is where I get stuck with both Photoshop & Premier Elements 2018.  The field where I beleive the "Generate a Response Code" link/button should be is blank.  :-(
    The only option available on that screen is the link in Step #6.

    Participant
    July 23, 2014

    I am having a similar problem. I am installing Photoshop CS6 offline and get to a page that says, "Please connect to the Internet and retry" with a link to http://www.adobe.com/go/getactivated. This page takes me to a place to generate a RESPONSE code, but it asks for a REQUEST code and serial number in order to do so. Where do I get the REQUEST code? Thanks.

    Participant
    November 29, 2014

    I just purchased Photoshop Elements 13. I'm having the same problem. Where in the holy h_ll is the request code. If Adobe keeps up this super secret twisting hoop they make their customers jump through every time we purchase one of their products then I'm finding another product to buy for my photo processing needs. Adobe is operating like a paranoid geek.

    Anjaneai_Srivastava
    Adobe Employee
    Adobe Employee
    May 1, 2013

    Can you tell us what Application are you activating and what is the version.

    If it is an Application of Creative Suite 6 family. Please try the following steps tio get the Request Code:

    1. Launch the product after installation and go to the Serial Number Validation screen.
    2.      Click "Having trouble connecting to the Internet"
    3.      Click “Offline Activation”.
    4.      Click “Generate a Response Code”.
    5.      Write down the Request Code.
    6.      Go to an online computer, and navigate to
    www.adobe.com/go/getactivated
    7.      Click Offline Activation.
    8.      Sign in with your Adobe ID. In case you don’t not have one, you create the same from this screen.
    9.      Enter the request code you see on the product and click Generate.
    10.  Write down their Response code.
    11.  Go to the offline computer.
    12.  Enter the Response Code obtained from the website.
    13.  Click Activate.

    Thanks,

    Anjaneai

    Participant
    May 1, 2013

    Thanks, but when I get to the "Generate a Response Code" page it does Not have a "Request Code". I also do not see a "Request Code" on the product CD.

    Galatians 5:22-23

    Rave
    Community Manager
    Community Manager
    May 1, 2013

    You need to click on "Generate a Response Code" and then note the code

    Ned Murphy
    Legend
    May 1, 2013

    What process are you following that enables you to activate software without an internet connection?

    Participant
    May 1, 2013

    The one in the activation insstructions and as usual it's all BS