There have been several posts about moving CC apps and files from an old to a new Mac, but they are all about 4 years old. How about refreshing this information, and consolidating it into one thread? Would the following steps result in a problem-free migration?On old Mac:Do a complete backup.Sign out of CC desktop app (does this accomplish deactivation?)Uninstall the installed CC apps (Finder > Applications > Utilities > Adobe Installers). Hopefully this does not delete my Lightroom catalog! Note that the Adobe instructions for uninstalling from the CC desktop app did not work for me; I only see a "View Tutorials" option, and there is no option to Uninstall an app.Restart the Mac.Do I also need to download and run the Creative Cloud Cleaner Tool?Run Apple Migration Assistant to copy all files and remaining apps from old to new Mac. Please don't advise against using Migration Assistant because it's a necessary part of my migration process.On new Mac:Sign in to Adobe account.Do a fresh install of Creative Cloud apps.Feedback? Corrections?

Inspiring

Question

Request updated instructions for Creative Cloud migration on Mac

Forum|Forum|6 years ago
June 2, 2019
3 replies
354 views

There have been several posts about moving CC apps and files from an old to a new Mac, but they are all about 4 years old. How about refreshing this information, and consolidating it into one thread? Would the following steps result in a problem-free migration?

On old Mac:

Do a complete backup.
Sign out of CC desktop app (does this accomplish deactivation?)
Uninstall the installed CC apps (Finder > Applications > Utilities > Adobe Installers). Hopefully this does not delete my Lightroom catalog! Note that the Adobe instructions for uninstalling from the CC desktop app did not work for me; I only see a "View Tutorials" option, and there is no option to Uninstall an app.
Restart the Mac.

Do I also need to download and run the Creative Cloud Cleaner Tool?

Run Apple Migration Assistant to copy all files and remaining apps from old to new Mac. Please don't advise against using Migration Assistant because it's a necessary part of my migration process.

On new Mac:

Sign in to Adobe account.
Do a fresh install of Creative Cloud apps.

Feedback? Corrections?

This topic has been closed for replies.

urlgurl2Author

Inspiring

Thanks for your replies, Nancy.

Actually, what I am asking for is a Step-by-step SEQUENCE of actions to take in order to accomplish a smooth migration of Creative Cloud apps from one Mac to another. If anyone can provide that, I'd be most appreciative.

Nancy OShea

Community Expert

This is not complicated. Use a good browser like Firefox or Chrome that accepts cookies and does not have script blockers.

Go to the download page at Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

Click the Download button and follow the on screen prompts.

When you're done , use your CC Desktop App to install your other titles. That's all there is to it. See the help article below.

How to download Creative Cloud desktop app

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

I should also mention, you may have Creative Cloud installed on 2 devices at a time. If you attempt to install on a 3rd, your other installations will be de-activated.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

Despite what the Apple Geniuses say, you cannot MOVE software from one machine to a new machine. You must go online, download and install the Creative Cloud desktop app from which you install all your other favorite CC titles -- just like you did on your original machine.

Nancy O'Shea— Product User & Community Expert

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded