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Participant
August 20, 2025
Question

Reset Activation Count

  • August 20, 2025
  • 1 reply
  • 181 views

Both computers where I had Adobe Acrobat X installed are dead.  One due to a failed hard drive, the other due to a failed graphics card.  I am unable to deactivate the original installs and I get the error message, you have already reached your activation limit.

Help,  please.

1 reply

kglad
Community Expert
Community Expert
August 22, 2025

then it's impossible to recover those two activations.  

jim_7221Author
Participant
August 23, 2025

Then can you please issue me a new serial number? I own a legitimate copy of the software.


Jim


Jim Sterling

kglad
Community Expert
Community Expert
August 23, 2025

no one can do that and it wouldn't help you activate.