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Participant
August 9, 2022
Question

Résiliation pour motif légitime

  • August 9, 2022
  • 1 reply
  • 187 views

Bonjour, 

 

Je souhaite résilier mon abonnement annuel car j'ai déménagé à l'étranger et n'en ai plus besoin. Il est noté que les frais sont annulables dans ce cas. Comment faire ? 

 

Merci 

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1 reply

AxelMatt
Community Expert
Community Expert
August 9, 2022

Please take a look here: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

and here: 

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

 

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

 

You may also be able to contact Adobe by phone: 
https://helpx.adobe.com/contact/phone.html 

 

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