"Restart" my CC 2017 suite

Question

I´m in a tricky situation. My Adobe CC 2017 suite, which was purchased by my former employer in 2017 suddenly stopped running after 4 years. It is installed on a6 years old Dell PC with a win 7 professional. The apps has worked perfectly until now. But yesterday it stopped and I need to sign in with the company ID which I don´t have.

Is it possible to "restart" my CC 2017 in some way? The help desk could not help me - they ask for information I dont have - like a 24 digit code or something?

I restarted the PS app in a 7 dag trial period and it still works. So there is nothing wrong with the apps or the installation... What do I do?

I know the easy answer is: uninstall and buy a new plan... But that holds some challenges - as I want to continue on win 7 pro and I am not sure my PC can manage the system requirements for the new versions...

Test Screen Name · Answer

I assume by CC 2017 you mean Creative Cloud All Apps (including Photoshop, Illustrator, Acrobat etc.) If so...

There is a puzzle here. CC is not sold. CC was never sold. Only offered on subscription.

It may well be that the company you left did not have a plan for this, and kept paying for you for four years. What a bonus! But now it's time for you to take over paying for the subscription.

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