Restoring PS Elements

Forum|Forum|12 years ago
July 27, 2013
2 replies
1352 views

i am restoring after a crashed HD. How do I reload PS Elements from the web

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Correct answer John Waller

Download the trial from Adobe http://www.adobe.com/go/tryphotoshop_elements

Enter your serial number to license it.

T

TheTexasKellys

Participant

I had the same thiing happen to me. I had Time Machine restore my files to a refurbished iMac i got from Best Buy wirh the Catalina OS. the icon for my PS elements 14 is on the home page but I get an error when trying to open saying a "critical file" is missing. I have my Key from the original download when I was running Mojave, but presume that eould not work for a trial version of PS if its a newer version. What are my options?

John T Smith

Community Expert

Apple time machine and migrate generally do not work with Adobe programs due to hidden registration files that are not found & included in the backup files

A version 14 serial number will only work with version 14

Go here for all older links https://prodesigntools.com/adobe-direct-download-links.html
-Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

IF/When you do have a download, be sure to copy it to AT LEAST one external device
-you should ALWAYS keep a copy (or two!) on an external device
-since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
-a usb flash drive or external hard drive, or write to a CD or DVD
-plus a text file containing your serial number if you have a serial number program

If you can't find a download at the above link you will need to buy the current version... I am on Windows, so I do not know if the current Mac version will work with that old operating system, so check the requirements before buying

http://www.adobe.com/products/elements-family.html

If you do buy the new version via download see my note above about making a backup copy (or two)