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samb1986
Participant
October 10, 2015
Question

retrieve missing serial number

  • October 10, 2015
  • 3 replies
  • 234 views

following a virus, had a fresh install done and the tech did not record my CS6 serial number. Where can I retrieve it?

    This topic has been closed for replies.

    3 replies

    samb1986
    samb1986Author
    Participant
    October 10, 2015

    never mind ... I thought adobe accounts and my profile were the same .... in the instruction, it would nice if they just gave the link to the adobe accounts page, don't you think. Anyway, thanks.

    Ned Murphy
    Legend
    October 11, 2015

    You're welcome.  There are a lot of things they could do that would be nice.

    samb1986
    samb1986Author
    Participant
    October 10, 2015

    Ned ... I'm not finding what I'm looking for ... this is a student version I activated via the following link:

    Please use this link to enter the product code and retrieve the serial number.

    Link : https://www.identit-e.com/default/index/adobe   ....  this link is dead.

    I don't see a place in my profile to register a product. I have an order # (reseller), an Adobe customer number and of course, the product key.

    Ned Murphy
    Legend
    October 10, 2015