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January 9, 2013
Question

Russell Reynolds

  • January 9, 2013
  • 3 replies
  • 2160 views

I have Illustrator Disc but the serial number will not install the programme

    This topic has been closed for replies.

    3 replies

    John Waller
    Community Expert
    Community Expert
    January 9, 2013

    Are you entering the correct serial number?

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

    Is it an upgrade serial number (requesting an earlier qualifying version serial number be also entered) or a full version serial number?

    Mylenium
    Legend
    January 9, 2013

    As kglad said, we need a lot more info...

    Mylenium

    kglad
    Community Expert
    Community Expert
    January 9, 2013

    what os, what illustrator version and is there an error message?