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March 14, 2018
Answered

Says free membership despite making payment

  • March 14, 2018
  • 1 reply
  • 823 views

Hello,

I recently signed up to Adobe CC's free trial and used it a couple of times fine.

Then after a month I received the first invoice, all fine.

But then today I try to login to edit some PDF's but it's saying my trial has expired and want's me to make a purchase.

I logged out and logged in again but no luck - and in my account it says "Creative Cloud Free membership"

However I have an invoice confirming the payment has been taken.

Can anyone help with this at all.

Thanks in advance

Kind Regards

Chris.

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