Says im not compatible after reseting my PC

Hello,

Were you able to resolve your query following the suggestions provided by the experts above?

Let us know if you have more questions.

What do you mean you reset your PC? Can you explain what you did or what led up to the error? Did the reset mean a full wipe of the hard drive and reinstall of windows from scratch or something else? Depending on what you did/didn't do, you may need to uninstall/reinstall or use the creative cloud cleaner tool to install if there are bad components around from before your reset.

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

• Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
• MacOS 14 (Sonoma), 13 (Ventura), 12 (Monterey).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.

what ps version?

what browser/version?