School account not access

Forum|Forum|4 years ago
May 4, 2021
1 reply
280 views

I nomarlly use my school account. It is working well. But somethimes it can't use and they said '7 day trail is over' What should I do to use it again.

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kglad

Community Expert

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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