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Question

School Gave Me Free Access To All of Adobe- But it's Not Working

Forum|Forum|5 years ago
March 1, 2021
2 replies
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My college gave me free access to all adobe apps. I recently tried to download another app, so I uninstalled Photoshop for a bit. When I couldn't download the app, I tried to reinstall Photoshop from my college email. It worked, but only gave me a trail. I'm confused as to why it did that. Is there a fix, or should I email Adobe or my college?

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Community Expert

Community Expert

Contact your school's IT dept to help you.

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

If the above doesn't work, I think you need to contact your school... the source of your subscription