Scratch disk full?

Forum|Forum|7 years ago
November 18, 2018
3 replies
1763 views

I keep getting a notification whenever i try to open photoshop that says "could not initialize Photoshop because the scratch disks are full." and i dont know how to fix it. I tried downloading it to my external hardrive which has more space but it still gave me this message.

Creative Cloud

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Correct answer John T Smith

You may not install a program to an external drive

Move data files to your external drive to free up space on your C drive

T

Test Screen Name

Legend

You don't need a phone number. You need to take control of your computer and make a LOT of free space. Photoshop is just telling you that your disk doesn't have enough room to work - and it needs a lot of space (20-30GB is the bare minimum).

(Of course you can ring Adobe and they will tell you the same thing, eventually).

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Participant

Not on any external drives. Just my plain old computer.