Kristian Fröhlich

Participant

Question

Second installation - serial number invalid...

Forum|Forum|10 years ago
December 23, 2015
2 replies
226 views

Hello. I have successfully installed Adobe Creative Suite 6 Production Premium on a Mac desktop computer 2 years ago. Now, I want to install the software on a second computer, a Macbook Pro. But the installation program tells me that the serial number, which I received from Adobe by email, is not valid anymore. What do I have to do to get the software installed? Thanks for your help.

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Community Expert

Community Expert

You may also be hitting a known problem with El Capitan and old software

This information is a MUST DO to install old programs on Mac El Capitan

-you may not get the same error message, but these two links will help with old programs

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

FAQ about Mac 10-11 https://forums.adobe.com/thread/1979303

There are known problems with Mac 10.11 El Capitan... that may be one of them

-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html

-See reply #5 in https://forums.adobe.com/thread/1965850 for several solution links

Legend

HI,

Please see this link for details: Invalid serial number error

Hope this helps !!!

Kristian FröhlichAuthor

Participant

This was helpful, thanks! It looks like the problem is solved.