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ullrichs27694561
Participant
April 17, 2017
Question

second license is on a returned company laptop - how to dei-nstall it?

  • April 17, 2017
  • 2 replies
  • 265 views

Hello ADOBE,

I had my second LIGHTROOM 6  installed on a company laptop.

Recently that was exchanged against a newer model and the old hard disc memory erased,

including the LIGHTROOM installation, hence no de-installation is possible.

How can I activate LIGHTROOM 6 again on the  NEW  laptop?

Can ADOBE come back to me to let me know which "installations" they know about

in order for me to select which of the two must be de-activated centrally at ADOBE, please?

thank you, Ullrich

This topic has been closed for replies.

2 replies

Mohit Goyal
Community Manager
Community Manager
April 17, 2017

Move to Adobe Creative Cloud

Regards,

Mohit

Just Shoot Me
Legend
April 17, 2017

You will need to contact Customer Care using the Chat System and specifically ask for Activation Support.

Contact Customer Care

This is a User to User forum.