Seeking help reinstalling Photoshop CS6
I dont know where to start. This is my first use of Adobe Forum. I just need some help - simple help. I just spent 2 1/2 hrs on line wit Adobe support. They were good - I guess. By the fifth person I got what I thopught I needed to work...I have been having problems with my PS portion for a year now...at least. Finally, I got someone to help - I think. They assisted me in reionstalling CS6 PP suite. The install went down well per the install window, but teh s/w was not updated or over written! Simple question please. Should I have uninstalled the suite before installing the new install Adobe sent me? They did not tell me that...but I should have asked.
Now the old s/w is worst! That which comes up. Or is it the new s/w? I dont know. The new s/w does not recognize my camera any more - camera RAW I presume. So I need to find that and download, perhaps. But teh Adobe PS still has the same problems. One issue - it wants Adobe Flash. It turned up missing last weekend. Dont know why.
1) I want to trying and down load the CS6 PP Suite again -
2) should I remove the old vewrsion first?
3) If I do, will I ever get it back? I am onlu using 1 of the 2 licenses.
4) How do I get the latest Camera RAW update? Whren I complete the reinstall? If I complete the reinstall.
5) Maybe I should call it quits on the first license and try to install my second license on the same computer?
^) Last - thank you for reading and thank you for any help/ideas/suggestions.
