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kerstinb45703079
Participant
October 26, 2017
Answered

Send an email

  • October 26, 2017
  • 2 replies
  • 267 views

I have received an email from you that wants me send you  back informatiom

But when i tried to send to support@adobe.com it was refused to send

What email should i use

Kerstin Björnson

    This topic has been closed for replies.
    Correct answer kglad

    that sounds like a scam, but the email address (if it goes to adobe.com) isn't from a scammer.  in any case, never click a link that's in an email (from adobe or anyone else).  the most you would do, if it looks valid (like the one your posted), copy it and paste it into an address field.

    bottomline: check your account and see if anything's amiss, https://accounts.adobe.com

    2 replies

    M
    MelissaLA88
    Participating Frequently
    October 26, 2017

    Definitely sounds like a scam. Never send back information when you get an email like that (unless you're expecting to receive an email like that; a password reset request for instance). Check your account to see if anything looks odd. Worst case scenario, find the best way for you to get in touch with Adobe Customer Service if you see anything crazy! Good luck!

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      October 26, 2017

      that sounds like a scam, but the email address (if it goes to adobe.com) isn't from a scammer.  in any case, never click a link that's in an email (from adobe or anyone else).  the most you would do, if it looks valid (like the one your posted), copy it and paste it into an address field.

      bottomline: check your account and see if anything's amiss, https://accounts.adobe.com

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