Separate my account and key

Forum|Forum|10 years ago
August 25, 2015
2 replies
195 views

Hello,

I'm working for a company as IT support who needed an adobe acrobat license. A few month ago we bought a single license and I registered it over my company account but now we bought a volume license and would like to merge the single license key to the volume license account. Is it possible to dismantle the key from my account?

Thanks.

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Correct answer Sheena Kaul

Please check the private message I sent you.

Sheena Kaul

Legend

Did you try over a different browser?

Please clear the cookies/cache and then try to access the link.

A

Anonymous

Yeah I tried over Chrome and IE both same result. I also tried to clear cookies/cache.

Sheena KaulCorrect answer

Legend

Please check the private message I sent you.

Sheena Kaul

Legend

Hi,

Please see Adobe Licensing Website | Serial numbers | Orders | Accounts

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Regards,

Sheena

A

Anonymous

When I click on that link my only options below "contact options" is this forum.

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