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Participant
August 31, 2012
Question

Serial error

  • August 31, 2012
  • 2 replies
  • 382 views

My serial isnt reconized by adobe. I just downloaded the cs6 master collection and adobe cant activate it. It told me to contact customer support

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    2 replies

    Participant
    August 31, 2012

    i have the same problem. when i start ae it wants that i get a license. when i try it i'm tld my serial key is invalid but i just bought my upgrade from production premium cs4 to cs6.

    Participating Frequently
    August 31, 2012

    Can you let us know the exact error message you get during activation. Have you tried troubleshooting it using this doc ?

    Thanks

    Nikhil