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lukegardner1990
Participant
June 29, 2016
Answered

Serial number 4 digits short

  • June 29, 2016
  • 3 replies
  • 18230 views

I have the CS3 design suit on my desktop computer. I am hoping to sell my desktop as I have recently bought a new laptop and I am looking to install the original software on my laptop. Unfortunately I do not have the serial number and my online Adobe ID shows no reference to me having the program. I have gone into the settings of photoshop on my desktop and have found a serial number. Unfortunately it is only 20 digits as opposed to 24. How do I go about finding my 24 digit serial number?

Many thanks

Luke

    This topic has been closed for replies.
    Correct answer 99jon

    Hi Luke

    If you are on a Mac navigate to:

    Macintosh HD >> Library >> Application Support >> regid.1986-12.com.adobe

    Inside the folder “regid.1986-12.com.adobe” you will probably find several files ending .swidtag

    For example:

    regid.1986-12.com.adobe_DesignSuitePremium-CS5-Mac-GM-en_US.swidtag

    Look for the one related to your product and right-click (control-click) on it and choose:

    Open With >> Other

    Then choose TextEdit from the list of applications.

    For registered products the 24 digit serial number is usually found near the bottom of the text document.

    On Windows navigate to:

    C:\ProgramData\regid.1986-12.com.adobe

    Open in Note Pad

    3 replies

    mlp77262483
    Participant
    May 8, 2019

    Brilliant! Worked like a charm.

    99jon
    99jonCorrect answer
    Legend
    June 29, 2016

    Hi Luke

    If you are on a Mac navigate to:

    Macintosh HD >> Library >> Application Support >> regid.1986-12.com.adobe

    Inside the folder “regid.1986-12.com.adobe” you will probably find several files ending .swidtag

    For example:

    regid.1986-12.com.adobe_DesignSuitePremium-CS5-Mac-GM-en_US.swidtag

    Look for the one related to your product and right-click (control-click) on it and choose:

    Open With >> Other

    Then choose TextEdit from the list of applications.

    For registered products the 24 digit serial number is usually found near the bottom of the text document.

    On Windows navigate to:

    C:\ProgramData\regid.1986-12.com.adobe

    Open in Note Pad

    Participant
    October 24, 2018

    Than you for this. I have been searching for 2 full days to find my serial number as I need to copy CS6 from a very old mac to my new mac. No idea who worked here previously or who would have ordered it so it's been a challenge to say the least. I found this really easily after following your instructions (Thank you) but Adobe tell me it's not a valid serial number when I contacted them to have them connect it to our business account to avoid this nightmare in future. I guess I'll just have to wait and see if I can install it but I'm terrified it'll lock me out of InDesign and other CS6 programs if I deactivate it on the old mac first. What are your thoughts? How could it possibly be wrong?

    Legend
    October 24, 2018

    Yes if you deactivate it you will lock yourself out.

    Ned Murphy
    Legend
    June 29, 2016

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

    For the machine that still has the software installed, to get the serial number...

    If it's a Windows machine then try running Belarc Advisor

    http://www.belarc.com/free_download.html

    For a Mac you can try: 

    https://mac-product-key-finder.com/