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December 22, 2013
Question

Serial number

  • December 22, 2013
  • 1 reply
  • 182 views

Bought CS6 Design Standard a year ago. My new mac has no disc drive. I therefore downloaded it, but now it says my serial number is not valid ???

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    1 reply

    John Waller
    Community Expert
    Community Expert
    December 22, 2013

    Lotterose wrote:

    Bought CS6 Design Standard a year ago.

    Windows version or Mac version?

    If Windows, then you cannot use a Windows serial number on a Mac.

    You must follow this process to get a Mac serial number.

    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html