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Participant
April 2, 2012
Question

Serial Number Activation On Photoshop CS5 Upgrade

  • April 2, 2012
  • 1 reply
  • 1710 views

Upgrade does not Identify my previous CS3 Extended as valid for upgrade, even when I have selected it on the dropdown menu and submitted my valid Serial Number, which has been registered with Adobe on purchase.

Thanks

Adrian

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Legend
    April 2, 2012

    HensonACW I would recommend contacting our support team.  They can verify your serial number and determine the best course of action.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.