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Petra287535785wzg
Participant
March 7, 2023
Question

Serial Number and Data no recognized

  • March 7, 2023
  • 2 replies
  • 464 views

Mein Rechner musste nach einem Absturz neu Intstalliert werden. Jetzt erkennt Photoshop Elements 15 weder das Kennwort noch die Serial Number, noch die per email zugesandte Erkennungsnummer und gibt die bezahlte Kaufsoftware nicht zum arbeiten frei! Was kann ich tun?

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 7, 2023

See if anything here helps:

https://helpx.adobe.com/photoshop-elements/kb/find-serial-number-elements.html

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 7, 2023

you need your installation file and your serial number.  that's all. there's no password (from adobe) required.

 

and i'm not sure what email you're referencing about some identification number.

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