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JoSiHGD
Participant
September 18, 2013
Answered

Serial Number Denied

  • September 18, 2013
  • 1 reply
  • 228 views

I have had our desktop computer crash which had the adobe suite installed. We also have the suite installed on the  staff computer. My problem ius that now I am unable to resintall the suite back onto the desktop computer as the serial number thinks that two machines have it installed? How do I tell the new installed version that it is the second installed copy?

This topic has been closed for replies.
Correct answer iAnkitkhurana

Hi JoSiHGD,

You would need to contact our Adobe support and they will help you with the activation, see here: http://www.adobe.com/support/download-install/supportinfo/

Thanks!

Ankit

1 reply

iAnkitkhurana
Adobe Employee
iAnkitkhuranaCorrect answer
Adobe Employee
September 18, 2013

Hi JoSiHGD,

You would need to contact our Adobe support and they will help you with the activation, see here: http://www.adobe.com/support/download-install/supportinfo/

Thanks!

Ankit

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