Serial number invalid

Forum|Forum|11 years ago
December 19, 2014
2 replies
337 views

Hi

I purchased PS Elements 13 yesterday from a store and when I try to install it keeps coming up invalid even though it let me register the product in my adobe account.

I've deleted all trail versions from my computer restarted and still nothing

Please help very frustrated

This topic has been closed for replies.

Jeffrey_A_Wright

Legend

Emould are you utilizing the installation files provided with your purchase? If so then what other Adobe Creative software do you have installed on your computer? What operating system are you using?

B

bentnote

Inspiring

Emould,

You got further than I did. I purchased PSE 13 at Costco three days ago. It won't accept the serial # on the box. Adobe support has been no help.

I'm sitting here with a worthless piece of software.