Serial number is apparently invalid! Can someone from Adobe help me reactivate my product please?

Forum|Forum|11 years ago
December 2, 2014
1 reply
246 views

I am trying to reinstall Adobe Creative Suite 6 Master Collection and i have a valid serial, but it is saying that my serial is not valid!

I need direct help from someone at Adobe as it asks me to contact Customer Support.

Can someone from Adobe help please?

Thanks for your time.

This topic has been closed for replies.

kglad

Community Expert

start here, Error "The serial number is not valid for this product" | Creative Suite

if that fails to help, contact adobe support, https://helpx.adobe.com/contact.html

RayRay94Author

Participant

I have tried all of those steps, and i am 100% sure the code i have entered is the serial; it is the code on my Adobe Profile page under 'My Products and Services'.

I have tried to contact the support but it keeps saying that support chat is unavailable right now!

RayRay94Author

Participant

24/7 support by Adobe my arse! This is nothing but profiteering in order to get us to buy Creative Cloud! A disgrace!

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