Serial number psd elm 2020 + pr elm 2020 incorrect

Forum|Forum|4 years ago
June 17, 2021
2 replies
571 views

Hello, I have buyed 2 month ago in the shop those applications and doesn't work. I have just 24 number and not some lettres. hat I need to do?

Best regards,

Florie

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Peru Bob

Community Expert

Did you buy both Photoshop Elements (the image editor) and Premiere Elements (the video editor)?

They have different serial numbers.

Are you using the correct number for each applicaion?

B

Ben M

Community Expert

What error are you getting and where did you buy the package? The 2021 version has been the current release for close to 9 months now so the fact that you bought the 2020 version recently has me worried about the authenticity of your seller.

F

Florie24Author

Participant

The shop in " La Fnac" , it's a famous brand in Belgium and others countries, I'm not worried about it... And it just writes that the code isn't valid. Do you think it's normal have just number?

John Waller

Community Expert

Do you think it's normal have just number?
By @Florie24

Yes. Valid Adobe serial numbers comprise 24 numbers. No letters.

Triple check that you are entering the number correctly, particularly any 0s (zeroes).

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