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sunnyk40534303
Participant
December 22, 2015
Question

serial number revoked

  • December 22, 2015
  • 1 reply
  • 221 views

I cannot get into my Adobe products.  I suspect the last Windows update may have had something to do with it.  I was getting error messages that dll files were missing.  So, I decided to reinstall, but that gives me a message that my serial number has been revoked. I tried uninstalling and reinstalling, but same message.  Searching the forums, so far, only has resulted in being told to contact Adobe Support.  But I have not found a way to do that, because it keeps directing me back to the forums!  What gives.

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1 reply

Sheena Kaul
Legend
December 22, 2015

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Regards,

Sheena