Serial number "revoked" due to piracy, despite the fact I bought directly from Adobe
I am frustrated beyond belief!
I purchased a PERPETUAL license of Adobe CS6.0 Master Collection back when it was first released. I purchased directly from the Adobe web site.
I needed to install it on my Windows 10 machine and was getting errors telling me to update my browser, despite everything being up to date. I then attempted an offline activation due to these errors, and it was then I found out my serial number had been revoked due to piracy. I tried to get help in the online chat, but nobody is available to help me on the weekend.
This is beyond frustrating, I use these programs for my work, and I guard my serial numbers with my life. I have no interest in giving more money to Adobe and upgrading to CC if this is how they treat their paying customers. I am expecting a call back Monday morning, but the fact I'm in this situation has me very stressed out as I rely on these programs for my livelihood. The accusation of "piracy" hurts because I always buy my software and bought these programs directly from Adobe (they should be able to see the purchase - I can see it when I log in!) for a small fortune at the time. Again, please spare me the "this program is old, just update and spend more money!" because I bought this PERPETUAL license for a reason and cannot justify the subscription price of the current suite.
