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Participant
July 30, 2020
Answered

Serial Number unlock

  • July 30, 2020
  • 2 replies
  • 287 views

Dear sir, madam,

 

Would you please be so kind to unlock my Adobe Photoshop Lightroom 6 serial number, I forgot to deactivate the serial number from my old PC.

 

Many thanks

 

Isaac

This topic has been closed for replies.
Correct answer Nancy OShea

LR 6 is no longer supported.  If you manage to get through by chat, tell the agent you need the activation count reset.  That's all they can help you with.  Good luck!

 

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Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the very latest versions of these great products:

  • Photoshop and Photoshop on iPad
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website
  • Spark with premium features
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
August 1, 2020

LR 6 is no longer supported.  If you manage to get through by chat, tell the agent you need the activation count reset.  That's all they can help you with.  Good luck!

 

================
Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the very latest versions of these great products:

  • Photoshop and Photoshop on iPad
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website
  • Spark with premium features
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).

https://www.adobe.com/creativecloud/photography.html

 

Nancy O'Shea— Product User & Community Expert
AxelMatt
Community Expert
Community Expert
July 30, 2020

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo