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A
Anonymous
March 19, 2013
Answered

Serial number valid, yet when I try to finalize,sreen says I'm not connected or date is wrong. I ver

  • March 19, 2013
  • 1 reply
  • 378 views

Valid serial number, when I try to finalize installation, screen says my laptop time is wrong or that I'm not connected to the internet.. time/date/and internet connextion are fine..

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    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    March 19, 2013

    See if the following help:

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html

    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-files-wont-connect.html

    A
    Anonymous
    March 19, 2013

    thanks,

    I finally got an Adobe tech to work it out remotely.

    It was a used Mac Probook bought through EBAY.. firewall was already down thoug some inner settings had to be adjusted.

    best,

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