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lippylion63
Participant
April 9, 2020
Question

Seriel number revoked or invalid

  • April 9, 2020
  • 2 replies
  • 357 views

Sorry never had to use this before so not sure where to post. Apart from the fact it seems that those of us with older versions, there seems to be know links visible.

 

Hi after buying a copy of adobe creative suite 6, 2 years ago and registering it, I have, till today never had any issues.

 

All of a sudden it states that the serieal has been revoked, likley that someone else has manged to pick the same seriel as mine.

 

What do i do now.

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    2 replies

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    April 9, 2020

    I'm afraid there's not much TO do. Creative Suites has not been legally available for sale for a long time. What you bought two years ago was probably a license associated with an volume pack, and it's against the terms to resell it as an individual license. Adobe finally caught up to it and revoked the license.

      Marianne-Deiters
      Marianne-Deiters
      Participating Frequently
      April 9, 2020

      Perhaps this information will help you: https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html. I would contact the support. 

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