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Benjamin_Deglmann4526
Participant
March 8, 2025
Question

Seriennummer auf neuem Computer aktivieren und von altem Computer lösen

  • March 8, 2025
  • 2 replies
  • 251 views

Wie kann ich nach einem Computerschaden die Seriennummern deaktivieren? Ich habe eine CS5 Standard Suite die ich gerne auf einem neuen Computer verwenden würde. Meines Wissens gab es die Registrierung über den Online-Adobe-Account damals noch nicht. 

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 9, 2025

you can only deactivate from a computer that has an activation.  if that's impossible, then it's impossible to deactivate.

 

beware of outdated (eg, anything more than 2 months old) information about this including @try67 's link because you can't deactivate from your account.

try67
Community Expert
try67Community Expert
Community Expert
March 9, 2025

The only way to deactivate an old device you don't have access to any longer is if it appears here:

https://account.adobe.com/activated-devices

 

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