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Participant
August 21, 2025
Question

Seriennummer übertragen

  • August 21, 2025
  • 1 reply
  • 117 views

Hallo. Ist es möglich die Seriennummer bei Acrobat Standard 2020 und Pro DC von einem ausgeschiedenen Benutzer auf den Nachfolger zu übertragen? Falls ja, wie ist hier die Vorgehensweise? Vielen Dank im Voraus. 

1 reply

S_S
Community Manager
Community Manager
August 21, 2025

Hi @resourceful_socialite6570,

 

Hope you are doing well. Thanks for writing in!

 

For transfer of Acrobat Standard 2020, which is a perpetual product, you will need to deactivate the serial number from your account. 

To do so, log in to https://adobe.ly/4mM4Lek and remove the license from your account.

 

Once done, log in to the link above using the email address of the successor you want to pass it on > register the serial number on the account > download the installer from the link generated there.

Run the installer and follow the sign-in process to complete the activation of the application.

 

For Acrobat Pro DC, which is a cloud based subscription, you can either use the same log in for the next user to use the application, or cancel the already running subscription and purchase a new license on the other account.

 

Hope this helps.


Regards,
Souvik.

Participant
August 21, 2025

Hi. Thanks for the reply. Unfortunately, I don't have the option to remove the license in my account. The only option is to download the software. Best regards. Martin

kglad
Community Expert
Community Expert
August 21, 2025

then you would need to deactivate (and convey that deactivation to adobe's servers using an updated os and possibly default server) from all the computers that have an activation.