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December 12, 2025
Answered

Seriennummer ungültig

  • December 12, 2025
  • 1 reply
  • 220 views

Hallo,

ich habe vor langer Zeit PhotoshopElements-13-Win-GM und PremiereElements-13-Win-GM gekauft.

Jetzt wolte ich die Programme neu instatlieren und erhalte den Fehler Seriennummer ungültig.

Was kann ich tun?

Danke für die Hilfe.

Gruß

Bernd

Correct answer Jeffrey_A_Wright

your account, https///account.adobe.com where you registered (or will register) pse 13


Bernd, thanks for your long-term use of Photoshop and Premiere Elements. I see that both software titles are registered under the account you used to make this public discussion. Please see https://adobe.ly/4qbGYGB for more information on the helpful suggestion offered by Kglad. ^JW

1 reply

kglad
Community Expert
Community Expert
December 12, 2025

you have to use the matching (serial/file)  installation file.

December 12, 2025

Where can I find the appropriate file?

kglad
Community Expert
Community Expert
December 12, 2025

your account, https///account.adobe.com where you registered (or will register) pse 13