Seriennummer wird bereits verwendet

Hallo Marion,

ich habe genau das gleiche Problem.

Hast Du mittlerweile schon eine Lösung gefunden?

Wenn ja, kannst Du mir bitte sagen was ich machen muss?

Vielen Dank und liebe Grüße,

Sylvia

you can only register once.  if you remember the adobe id use to register, that could be helpful not only with those download links, but also would allow you to deactivate your previous install(s).

if you cannot recall that adobe id, you can download from prodesigntools.com links to adobe.com, Adobe Photoshop Elements 2018 Direct Download Links + Premiere | ProDesignTools

follow the directions (esp, step 1)

save the install file. it won't remain online.

thank jim @ prodesigntools.com

p.s. if, after entering your serial number you see an excess activation count message, you'll either need to deactivate you programs from, at least, one of the other two computers that have/had the progams installed or contact adobe support* and request "an activation count reset".

*

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam.

p.p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

This is one idea Amazon.com: External DVD Drive, USB 3.0 Portable CD/DVD +/-RW Drive/DVD Player for Laptop CD ROM Burner Compatible with Laptop Desktop PC Windows Linux OS Apple Mac Black : Electronics