Server Disconnection Error 206 on Mac

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Hi Community, I subscribed today to Adobe and i cant install photoshop & cc. I tried this - Disable Firewall, Uninstall Antivirus, Disable wi-fi and i use lan cable, Reset the Host. But nothing happened. I triyed download from firefox but same problem. I am Using Mac Sonoma. How can i solve this problem?

Any suggestions or help?

Thanks.

Saying “You are signed in” but same problem, giving error.

ShivangiGupta

Community Manager

Hi @alihsynn,

I’m following up to see if you followed the suggestions provided by the expert above and got the issue resolved.

Let us know if you any additional questions.

^Shivangi

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^Shivangi

kglad

Community Expert

did you check your browser's tls support? https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

if it's not a default browser tls issue, and you tried everything at adobe's error 206 link, do this https://helpx.adobe.com/in/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

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alihsynnAuthor

Participant

I can't do anything with the last link you sent. The suggested solutions don't show up in search results. Adobe... - there's nothing there. Because I've never used it before. I just updated my Mac, I switched to Mac Sonoma.The second link you sent is related to TLS. However, I didn't quite understand what I need to do. After downloading and installing TLS, do I need to try downloading it again?

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kglad

Community Expert

if your browser’s close to being updated, it’s tls is ok.

you’ve never had anything adobe installed on your problematic computer?

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