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Participant
December 3, 2018
Answered

Share links to Cloud Assets loading blank pages

  • December 3, 2018
  • 1 reply
  • 565 views

I have Share links set up to assets on my Creative Cloud drive.

Links directly to the asset are displaying the Adobe Creative Cloud. Header showing me as signed in. Everything below the header is blank.

Linking to the folder and browsing that way loads the asset as one would expect.

For example:

Shared link to the asset

https://adobe.ly/2QdMtYz

Shared link to a folder with the asset in it

https://adobe.ly/2zyYiOP

This topic has been closed for replies.
Correct answer David Herrera - Adobe

Hi John,

There was a service issue, which has now been resolved. I apologize for the outage. You might need to refresh links if they've previously been cached.

Regards,


Dave

1 reply

David Herrera - AdobeCommunity ManagerCorrect answer
Community Manager
December 3, 2018

Hi John,

There was a service issue, which has now been resolved. I apologize for the outage. You might need to refresh links if they've previously been cached.

Regards,


Dave

Participant
April 12, 2019

Hello,

I am having this same issue. Share links I create just lead to a page that says "This Page Unavailable." How do I fix this?