Sign in issue with Acrobat DC Desktop

Forum|Forum|6 years ago
April 27, 2020
2 replies
353 views

When I sign in it says I am signed in but I am not and am unable to use features cause I am not signed in. Any idea why it does not sign in, only on 1 of my computers, every other computers & phones work fine. It used to work but all of a sudden does not sign me in.

This topic has been closed for replies.

John T Smith

Community Expert

Sign Out When Sign In https://community.adobe.com/t5/Get-Started/sign-in-help/td-p/6071780
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://community.adobe.com/t5/Get-Started/Re-quot-Sign-in-Required-quot-Loop/td-p/6257463

LinSims

Community Expert

Let me move this to the Get Started forum for you, where you are more likely to receive an answer to your question.

The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

Please post a reply that includes information such as your OS (Windows, MacOS) and OS version, Adobe program name and version, and whether you have recently installed any new programs or updates.

M

marolynh30Author

Participant

Windows 10, adobe acrobat Pro DC version 2020.006.20042. have not installed any programs or updates

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.