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brendam91177954
Participant
July 31, 2015
Question

sign in page

  • July 31, 2015
  • 1 reply
  • 88 views

can't sign in .  the initial sign in page after installing just spins around and will not open.  Help?

    This topic has been closed for replies.

    1 reply

    Sheena Kaul
    Sheena Kaul
    Legend
    July 31, 2015

    Hi Brenda,

    I believe you are getting the spinning wheel on the Adobe CC app.

    Please refer to the help document below:

    App doesn't open | Progress wheel spins continually

    You may also refer to the threads below where this issue has been addressed:

    Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel

    Creative Cloud Desktop App stuck on blue spinning wheel after update.

    Regards,

    Sheena

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